Privacy Policy

1. Introduction

Hajjaam is a salon and grooming booking platform designed to connect customers with salons, barbers, and beauty professionals. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website, mobile application, or related services.

By using Hajjaam, you agree to the collection and use of information according to this Privacy Policy.

2. Information We Collect

We may collect information that helps us provide and improve our services, including:

• Personal information such as name, email address, and phone number.
• Booking information such as selected services, salons, appointment times, and preferences.
• Business information from salon partners, including salon name, location, services, staff, and contact details.
• Device and usage information such as device type, operating system, app activity, and performance data.
• Location information when required to help customers discover nearby salons.

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts.
• Process and manage appointment bookings.
• Connect customers with relevant salon businesses.
• Provide customer support and respond to inquiries.
• Improve app performance, features, and user experience.
• Send important service updates and platform notifications.
• Maintain platform safety, security, and reliability.

4. Sharing of Information

Hajjaam does not sell personal information. Information may be shared only when necessary to provide our services, such as sharing booking-related details with the selected salon or service provider.

We may also share information when required by law, regulation, legal process, or to protect the rights, safety, and security of Hajjaam, users, or partners.

5. Data Security

We take reasonable technical and organizational measures to protect user information from unauthorized access, misuse, loss, or disclosure. However, no digital system can be guaranteed to be completely secure.

6. User Rights

Users may request to:

• Access their personal information.
• Update or correct account information.
• Request account deletion where applicable.
• Contact support regarding privacy-related concerns.

7. Cookies and Analytics

Our website may use cookies, analytics tools, and performance tracking technologies to understand website usage, improve user experience, and measure marketing performance.

8. Third-Party Services

Hajjaam may use third-party services such as analytics, hosting, payment providers, communication tools, or app store services. These third parties may process information according to their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

privacy@hajjaam.com